Terms of Use

Version 2026-10-29. Draft for legal review.

The short version

• Scam Snoop is a guide only. It gives an automated assessment of what you show it. It is not advice, a guarantee, an inspection or a verification of any seller, item, message or business.
• You make your own decisions about whether to buy, sell, pay, reply, call or click, and you are responsible for them.
• Results can be wrong or incomplete, including scores, price estimates, "Looks clean" results and warnings.
• To the extent the law allows, we are not liable for any loss from using Scam Snoop or from any transaction you make. Nothing in these terms takes away rights you have under the consumer laws of the country you live in.
• Scam Snoop is independent. It isn't affiliated with or endorsed by any marketplace, bank, courier, government agency or brand it mentions.
• If you think you've been scammed, contact your bank straight away. Snoop shows the official reporting services for your country.

1. About us

Scam Snoop (scamsnoop.me) is operated by [Business name] (ABN [ABN]) of [Address], Western Australia, Australia ("we", "us", "our"). It is available to people around the world. These terms apply to the Scam Snoop website, web app and related tools, including the "Help me buy this" guide (together, the Service). Scam Snoop is an automated tool. Its results are produced by computer programs, including artificial intelligence, without a person reviewing them.

2. Accepting these terms

By using the Service you agree to these terms and our Privacy Policy. If you don't agree, don't use the Service. You must be 18 or older, or the age of majority where you live if that is higher.

3. A guide only

3.1 The Service gives general information to help you think about whether a listing, message, email, voicemail, link, phone number or document shows common warning signs of a scam, and how a price compares with typical prices.

3.2 The Service is not:

• financial, legal, consumer, investment or professional advice;
• an inspection, valuation, appraisal or authentication of any item;
• a background check or verification of any person, seller, buyer or business;
• a guarantee that any listing, item, seller, message, payment method, phone number, link or website is safe, genuine, legal or lawfully owned; or
• a substitute for your own checks, an in-person inspection, or official checks such as a vehicle finance register, a stolen-phone check or a company register.

3.3 Scores, labels (including "Looks clean", "Check first", "Walk away" and "Spam, not a scam"), ticks, warnings, price ranges, suggested offers, messages, checklists, receipts and buying steps are automated suggestions only.

4. Your decisions

4.1 You alone decide whether to buy, sell, pay, meet, reply, call back, click a link or share information, and on what terms. You are responsible for those decisions and their consequences.

4.2 We are not a party to any transaction between you and anyone else. We don't hold money, handle payments, deliver items or resolve disputes between buyers and sellers.

4.3 Always inspect items in person where you can, pay only through protected methods, and use the official checks we point you to.

5. Results can be wrong

5.1 The Service uses artificial intelligence and automated rules. It can make mistakes, miss warning signs, flag genuine listings or messages, misread images, audio or text, and give outdated or inaccurate price estimates. It may not recognise products, brands or scams that are new.

5.2 Results depend only on what you provide. We can't see anything you don't share, and we may not be able to open some links or websites.

5.3 A "Looks clean" result means we found no warning signs in what you shared. It does not mean the listing, message or website is safe. A warning does not mean anyone has committed fraud, and you must not treat it as an accusation against any person or business.

5.4 Our checks cover some countries in more detail than others. Local checks currently cover Australia, the United Kingdom, the United States, New Zealand and Canada. Elsewhere, only our worldwide checks apply.

6. Third-party services, lookups and links

6.1 To check links, domains and phone numbers, the Service may use third-party sources such as domain registries, Google Web Risk, VirusTotal, URLhaus and phone-number reputation services. These sources can be wrong or out of date. Naming them doesn't mean they endorse or partner with us.

6.2 The Service links to third-party websites, retailers, marketplaces, official registers and reporting services. We don't control them and aren't responsible for their content, accuracy, availability, prices, products or practices. Your use of them is governed by their own terms.

7. Your rights under consumer law

7.1 Wherever you live, you may have rights under consumer protection laws that can't be excluded or limited by agreement. Examples include the Australian Consumer Law, the UK Consumer Rights Act 2015, consumer laws in the European Union, the New Zealand Consumer Guarantees Act 1993, and consumer laws in Canadian provinces and US states (Non-excludable Rights).

7.2 Nothing in these terms excludes, restricts or modifies any Non-excludable Right. Where a term would do so, it doesn't apply to you to that extent.

7.3 Where the law lets us limit our liability for breaching a Non-excludable Right, our liability is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

8. Limitation of liability

8.1 Subject to clause 7, the Service is provided "as is" and "as available", and we exclude all warranties, representations and conditions not set out in these terms, including about accuracy, completeness, reliability or fitness for a particular purpose.

8.2 Subject to clause 7, and to the maximum extent the law allows, we are not liable to you or anyone else for any loss or damage of any kind, however caused (including by negligence), arising from or connected with:

• your use of, or reliance on, the Service or any result, score, price estimate, message, checklist, receipt or other content it produces;
• any transaction, payment, meeting, call or communication between you and any other person;
• any scam, fraud, theft, loss of money, faulty, stolen or counterfeit item, or personal injury connected with a transaction;
• any third-party website, source, register, retailer, marketplace or link; or
• any interruption, error, delay or unavailability of the Service.

8.3 Subject to clause 7, we are not liable for any indirect or consequential loss, or for loss of money, profit, revenue, data or opportunity.

8.4 Subject to clause 7, if we are liable to you despite the rest of this clause, our total liability is limited to the greater of the amount you paid us for the Service in the 12 months before the claim and AUD $50 (or the equivalent in your currency).

8.5 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that the law where you live doesn't allow to be limited.

9. Indemnity

To the extent the law allows, you indemnify us against any claim, loss or cost arising from your breach of these terms, your misuse of the Service, or any content you submit that infringes someone else's rights. This clause doesn't apply to you as a consumer where the law where you live doesn't allow it.

10. Acceptable use

You must not:

• use the Service to help commit, plan or disguise a scam, fraud or any unlawful act, or to test how to avoid detection;
• use the Service to harass, defame, publish or target any person, including by posting our results as an accusation against them;
• upload content you have no right to share, or that contains malware;
• scrape, overload, reverse engineer or interfere with the Service, get around its limits, or use it to build a competing product; or
• present our results as an official verification or endorsement.

We may suspend or limit access if we reasonably believe you have breached these terms.

11. Your content and feedback

11.1 You keep ownership of the text, screenshots, links, emails, recordings and documents you submit (Your Content).

11.2 You give us a non-exclusive, worldwide licence to use Your Content only to provide the Service to you, including by processing it with our service providers as described in our Privacy Policy.

11.3 You are responsible for having the right to share Your Content. Avoid submitting other people's personal information, passwords, card or bank details, or identity documents unless they are needed for the check. Blur them out of screenshots where you can.

11.4 If you send us feedback or a report through the Service, you let us use it to improve the Service, without payment to you.

12. Free use, limits and changes

12.1 The Service is currently free. Each visitor can run a limited number of full checks (currently 3) in any 24 hours, counted by internet connection. People sharing a connection, such as a household, workplace or mobile network, may share that allowance. When it runs out, Snoop may offer a quick check without AI instead.

12.2 You must not try to get around these limits, for example by using many connections or automated tools.

12.3 We may change the limits, require a free account for more checks, or offer paid features. Any paid features will have their own terms, shown before you pay.

12.4 We may change, pause or stop the Service or any feature at any time.

13. Independence and other people's names

13.1 Scam Snoop is independent. It isn't affiliated with, endorsed by or sponsored by any marketplace, bank, payment service, courier, telco, government agency or other organisation it names, and naming one doesn't mean that organisation has reviewed or approved our results.

13.2 Brand names and trade marks belong to their owners. We use them only to identify what a message or listing claims to be, or where to report or check something.

13.3 When Snoop says a message "isn't from" a brand, it means the links, numbers or wording don't match that brand's official ones in what you shared. It doesn't mean the brand has done anything wrong.

14. Intellectual property and changes to these terms

14.1 The Service, the Scam Snoop name, the Snoop character, and all designs, text and software are owned by or licensed to us. You may use them only to use the Service.

14.2 We may change these terms. Updated terms apply from when they are posted, and we'll show the date at the top and ask you to accept them again when the changes are significant. If you keep using the Service, you accept the updated terms.

15. Affiliate links and advertising

Some links to retailers and marketplaces may be affiliate links, which means we may earn a commission if you buy through them, at no extra cost to you. The Service may also show advertising. Affiliate arrangements and advertising never change a score, warning or result.

16. Scams and emergencies

The Service is not an emergency or official reporting service. If you have lost money, contact your bank or card provider immediately. Report scams to the official service in your country, which the Service shows with each result. If you feel unsafe, call your local emergency number.

17. Governing law and disputes

17.1 These terms are governed by the laws of Western Australia, Australia.

17.2 If you use the Service as a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts of that country if its law allows. Nothing in this clause takes away a Non-excludable Right.

17.3 Before starting formal proceedings, please contact us so we can try to resolve the issue.

18. General

If any part of these terms is invalid or unenforceable, it is read down or severed, and the rest continues. If we don't enforce a right straight away, we can still enforce it later. These terms, together with the Privacy Policy, are the whole agreement between you and us about the Service.

19. Contact

[Business name], [Address], Western Australia, Australia. Email: support@scamsnoop.me.